Follow-up is carried out with the help of what is known as an internal audit. The standard specifies requirements for this activity. It also has to be carried out prior to the audit carried out by the auditor. We plan the internal audit with the aid of a schedule and then implement it. This is a kind of dress rehearsal for the external audit. We work together to rectify any non-conformances we find.
We plan and carry out together what the standard refers to as the management review. The management team gets together and uses a checklist to review the management system and decide whether it is working effectively and leading to the improvements and results the company wishes to achieve. If not, the management team makes decisions on what actions to perform. Actions are then added to a to-do list.
You are now ready to undergo a certification audit!