Who we are

Our website address is: https://www.clarendo.se/en.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Privacy policy

The purpose of the policy is to give you an overview of how Clarendo treats personal data.

Clarendo AB is responsible for your personal data when:

  • You are registered as a contact person for your company.
  • You are signed up for any of our courses.
  • You reach out to us with a question.
  • You visit our website and accept the use of cookies.

Clarendo AB has shared responsibility for clients’ personal data when:

  • You as a client add employees and members of staff as users in TIM.
  • You as a client add information about employees, clients or subcontractors to TIM.

If you have any inquiries regarding how we handle personal data in these types of situations, it is primarily the data controller in our clients’ organization you should turn to.

Overview of personal data

Party Personal data Purpose of data Data category Legal grounds Storage time limit
Potential client Name
Company contact info
E-mail adress
Phone number
Processing service order Contact information Consent from party and judgement of interest Maximum 1 year
Client Name
E-mail adress
User names
Information connected to members of staff*
Storing users in TIM Contact information
Login credentials
All other information in TIM
Performing contracted services for our clients Up to 1 year after the end of the contract
Client Name
Company contact info
E-mail adress
Phone number
Handling technical support issues/Processing service orders Support case information
Contact information
All other data in TIM
Performing contracted services for our clients Up to 1 year after the end of the contract
Supplier Name
Company contact info
E-mail adress
Phone number
Communication between parties Contact information Performing contracted services for Clarendo Up to 1 year after the end of the contract with supplier

*Contains only personal data which has been entered by the client.

What are your rights?

You have the right to have your personal data, which is stored by us, changed if it is incorrect, incomplete or misleading. You have the right to have your personal data erased – but erasure of personal data cannot be done if it is needed to fulfill the agreement, if Swedish or European authorities or judiciaries demand otherwise, or if it is based on the weighing of interests. If you have any issues regarding Clarendo’s treatment of your personal data, you have the right to file a complaint to the Swedish regulatory authority, which at present is Datainspektionen (The Swedish Data Protection Authority).

The fastest way to reach us is through info@clarendo.se. You can also send us a letter, which should be sent to Clarendo AB, Nordenskiöldsgatan 24, 211 19 Malmö.